Leasing Gorilla

Initial Disclosure Disclosure

Who are we?

Leasing Gorilla is a trading style of CBVC Vehicle Management Ltd,  incorporated in England No 6750312, we are a finance broker and not a lender. As such we have relationships and offer products from a variety of reputable and ethical lenders.
We are members of the British Vehicle Rental & Leasing Association (BVRLA). BVRLA membership assures the customer that they should expect the highest levels of professionalism and integrity when using a BVRLA member. See our website: https://www.leasinggorilla.co.uk/bvrla-leasing-broker-code-of-conduct

Who regulates us?

Leasing Gorilla is a trading style of CBVC Vehicle Management Ltd, which is authorised and regulated by the Financial Conduct Authority (FCA No 688562). CBVC Vehicle Management Ltd is a Credit broker not a lender for the introduction to a limited number of finance providers only. We use a panel of lenders. You can check the FCA's Register by visiting the FCA www.fca.org.uk or by telephoning them on 0800 111 6768

Regulated firms are responsible for making sure customers are treated fairly, see our website: https://www.leasinggorilla.co.uk/fca-statements-of-principle https://www.leasinggorilla.co.uk/treating-customers-fairly

Our Pledge to you....

What Products do we offer

We offer a range of consumer hire and consumer credit vehicle finance products from a selection of finance providers from whom we may receive a commission or fee.

What we will do for you

We will only make recommendations that are suitable for your requirements based on information that you provide us with. Therefore it is imperative to provide appropriate and accurate information throughout the process.

What we will charge

We charge a processing fee of £240 inc VAT for our services. The processing fee is charged by CBVC Vehicle Management Ltd for our service and represents the costs incurred for arranging the sale, ordering the vehicle, arranging the finance and organising delivery of the vehicle. Some of our lenders may charge an administration fee to set up your agreement. We may receive a commission or other benefits from finance providers should you decide to enter into an agreement with the finance provider we have introduced you to.

You will be liable for a cancellation fee if you have ordered a vehicle and the dealer/manufacturer imposes a charge. Where a customer cancels a Regulated Agreement prior to the end of the Cooling Off Period our processing fee is refundable.

If you would like us to disclose any potential commission we earn

We may receive a commission or other benefits from our finance providers should you decide to enter into an agreement with the finance provider as a result of our introduction. This is reflected in the amount payable by the customer. The commission we receive may vary depending on the funder selected and this may be pre-set, but can vary and is influenced by varying criteria including customer service. Our funders may also pay us additional commission based on business volumes or by way of marketing support.

If you would like CBVC Vehicle Management Ltd / Leasing Gorilla to disclose any potential commission please make your request to our head office address on our contact page, by email to team@leasinggorilla.co.uk or by telephone: 01283 351201

What to do if you have a complaint

If you have a complaint about any aspect of our service then we want to hear from you. You can contact us by telephone (01283 351201) or in writing to Complaints Manager, Leasing Gorilla, 2 Faraday Court, First Avenue, Centrum 100, Burton on Trent, Staffordshire, DE14 2WX or by e-mail to team@leasinggorilla.co.uk

Data Protection - Why you can trust us

We will not abuse your data, we'll keep it safe (in accordance with current UK data protection regulations), we may use your personal data to check your credit record with credit reference agencies and for fraud prevention purposes. We will contact you in the future to send you more offers, but if you don't want this just e-mail unsubscribe@leasinggorilla.co.uk. We will never sell your data to another organisation. Our Privacy policy is available to view on our website https://www.leasinggorilla.co.uk/privacy-policy. By passing us your personal credit details, you will be giving us authority to submit a credit application on your behalf to our credit providers. We will only pass your details onto subsequent credit providers if the initial application is not successful.

What else you need to know

The finance provider we have introduced may charge fees or administration charges which include but are not exhaustive to Document fee, fine administration, cherished number plate administration, failed direct debit, foreign travel documentation, damage to vehicle on return. A schedule of these fees are available from the finance provider. They will also provide a Keyfacts document when finance documents have been raised.

Vehicle Maintenance: It is your responsibility to maintain the vehicle in accordance with the manufacturer's service schedule irrespective of whether maintenance is included in your agreement or not.

Our services are not connected in any way to a finance agreement.

Your statutory rights, including any right you have as a customer, are not affected by anything in the pledge.

Nothing in the agreement is intended to limit or exclude our liability for death or personal injury or for fraudulent misrepresentation or any liability that may not legally be limited or excluded

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